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 DfE Guidance Documents

Preparing for the wider opening of schools and early years settings

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687

Opening hours:

08:00 to 18:00 – Monday to Friday

10:00 to 16:00 – Saturday and Sunday

Further guidance can be found in the links below:

Guidance on implementing protective measures

Guidance for secondary schools to help them prepare to offer face-to-face support to year 10 and year 12 pupils from 15 June

Guidance for parents and carers as schools and other education settings in England open to more children and young people

Extra mental health support for pupils and teachers

Updated handwashing advice

The hand and respiratory hygiene posters

Guidance and advice about coronavirus (COVID-19) in educational settings for staff, parents and carers, pupils and students.

BTEC Guidance Summer 2020 results for vocational, technical and other qualifications

Guidance Summer 2020 grades for GCSE, AS and A levels

Message from OFQUAL to all GCSE, AS and A level students